EntraServe Connect
The Gunnebo Entrance Control way of performing maintenance
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Gunnebo Entrance Control solutions are designed and engineered to keep your property, people and assets safe and secure. Now you can ensure they deliver optimum performance and uptime with EntraServe Connect.
With EntraServe Connect your entrance control solution is continuously monitored by Gunnebo Entrance Control engineers. Fast fault analysis and remote fixes can be applied – often before you even notice any issues. Ensuring you continue to have a smooth and secure flow of people within your spaces.
Benefits of EntraServe Connect
EntraServe Connect is your proactive maintenance service that improves overall performance as follows:

Supporting you with round the clock care
- At GEC, skilled technicians and a dedicated customer care team are backed by live remote monitoring and analytics, providing you with a ‘digital technician’ on-site 24/7.
- Allows for immediate alerts in case of faults, unauthorized access or security breaches.

Smarter maintenance for higher responsiveness
- Connected equipment data allows detection of faults and early warning signs, enabling quicker troubleshooting and resolution.
- With a committment to service excellence, this means faster, more efficient, and highly professional service for you.

Simple to implement – grows with your needs
- New GEC equipment is primarily with inbuilt connectivity and older installations can be easily upgraded. With EntraServe Connect, your equipment gains smarter preventative maintenance, backed by remote monitoring and troubleshooting through a scalable solution. Expanding your entrance control system is straightforward with EntraServe Connect’s adaptable support.

Faster diagnostics to support your equipment uptime
- Entrance Control solutions under EntraServe Connect are remotely monitored to diagnose issues. Certain issues can even be remotely solved via over-the-air updates and fixes. With this smarter way of maintenance, you enjoy minimised downtime and fewer callouts.
Advanced care of your entrance control solution
EntraServe Connect is one of a family of innovative maintenance services available from Gunnebo Entrance Control. You can choose from three packages which are tailored to your unique needs for maximum uptime and support that delivers the support you need.
EntraServe Connect gives our engineers remote monitoring with our industry-leading servicing and support platform. Providing you with optimum performance through fast fault analysis and fixes applied by us, often before they even become noticeable.
Robust and reliable remote management
Gunnebo Bridge enables a secure communication route between your entrance control solution and our expert engineers. It utilises the advanced technology within the IoT cloud for up to 20 lanes to be monitored from a single gateway. Extensively developed by Gunnebo Entrance Control R&D engineers, Gunnebo Bridge communicates to its cloud server using a lightweight and robust protocol designed especially for remote IoT communication.
EntraLinq Option
If you wish to enjoy easy remote management and receive live operating data on the equipment, you can opt to have the EntraLinq app as an add-on to your EntraServe Connect preventative maintenance agreement.
EntraLinq provides smart entrance control of your product from any device and any location. With remote access control of your spaces, you can manage the status of your speed gate or turnstile. The app provides real-time process statistics, live health status updates as well as monitoring to keep your entrance systems at peak performance.
Recent Case Studies
Explore Gunnebo’s recent case studies to see how innovative entrance control solutions enhance security, streamline access, and improve operational efficiency in diverse sectors worldwide.
Sydney Dragway
Sydney Dragway, home to premier motorsport in the state, wanted to improve the visitor experience at the entrance to their venue.
Empire State Building
When the iconic Empire State Building in New York City unveiled a newly designed entrance for their Observation Deck attraction, Gunnebo was chosen to provide a secure entrance solution for the thousands of daily visitors that arrive each day seeking breathtaking views of the city.
Billbergia Sports Centre
With a desire to be a top tier, technologically advanced indoor sporting centre, Billbergia have implemented Speed Gates at the entrance of their brand-new facility. Integrated with their membership CRM, allowing for automated access for members.
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